Privacy Policy

Introduction

Your privacy is important to us. At CarFixMasters, we are committed to protecting your personal data and ensuring transparency about how we collect, use, and safeguard your information when you interact with our website and services.

1. Information We Collect

We may collect the following types of personal data through our website, service inquiries, and communication channels:

When you sign up for our newsletter: Name and email address.
When you contact us via forms: Name, email, phone number, and message content.
When you book a service: Name, email, phone number, vehicle details, and selected service.
When you interact with our website: IP address, browser type, and usage behavior.

2. How We Use Your Information

The personal data we collect is used solely for the following purposes:

To respond to inquiries and provide customer support.
To schedule and manage service appointments.
To send important service updates and promotions if you opt-in.
To analyze website traffic and improve user experience.
To ensure security and prevent unauthorized access.

3. How We Protect Your Data

We take security seriously and implement the following measures to protect your personal data:

Data encryption when transmitted through our website.
Strict access control, limiting data to authorized personnel only.
Regular updates to our security protocols and software.
Secure storage of personal data to prevent unauthorized access.

4. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy. If you request the deletion of your data, we will securely remove it from our records, unless legal obligations require otherwise.

5. Your Rights

You have the following rights concerning your personal data:

Right to Access: Request details of the personal data we hold about you.
Right to Correction: Request updates or corrections to inaccurate data.
Right to Deletion: Request the removal of your personal data.
Right to Withdraw Consent: Opt out of marketing communications at any time.
Right to Restrict Processing: Request limited use of your data under specific conditions.
Right to Lodge a Complaint: If you believe we are mishandling your data, you can contact your local data protection authority.

6. Use of Cookies

Our website uses cookies to enhance user experience, track site performance, and tailor content. For more details, please refer to our Cookies Policy.

7. Third-Party Links

Our website may contain links to third-party sites. Please note that we are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal information.

8. Children’s Privacy

Our services are not directed at children under 16 years of age. We do not knowingly collect personal data from minors. If we become aware of such data collection, we will take appropriate steps to remove the information.

9. Updates to This Privacy Policy

We reserve the right to update this privacy policy to reflect changes in our practices, regulatory requirements, or industry standards. The latest version will always be available on our website.

10. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

Address: 8458 Auto Service Lane, Toronto, ON M4B 1B3, Canada
Email: [email protected]
Phone: +1 (416) 555-7890

Last Updated

This Privacy Policy was last updated on February 7, 2025.